7 Swansea Business Website Success Tips

Work with us

Running a business in Swansea gives you some brilliant opportunities online that many don’t realise. Wales’ second city has a thriving business scene, from the Marina Quarter to the city centre, but I see too many local businesses missing out because their websites just aren’t up to scratch.

In my experience working with Welsh businesses, Swansea companies face unique challenges. You’re competing with Cardiff for visibility, but you’ve also got massive potential to dominate local search results. Here are seven proven strategies I’ve used to help Swansea businesses succeed online.

1. Master Swansea-Specific Local SEO

This might sound obvious, but you’d be shocked how many Swansea businesses get this wrong. I worked with a mortgage adviser in the Marina Quarter recently who was targeting “mortgage advice Wales” instead of “mortgage adviser Swansea”. Complete waste of effort.

Your Google Business Profile needs to be spot on. List your exact Swansea location, whether that’s city centre, Uplands, or Sketty. Include local landmarks in your content naturally. When someone searches “accountant near Swansea Bay”, you want to show up.

Here’s something most agencies won’t tell you: Google loves hyper-local content. Write about serving specific Swansea areas, mention local events, reference the Liberty Stadium or Swansea Market. It works.

2. Mobile-First Design That Actually Works

I can’t tell you how many Swansea business websites I’ve seen that look terrible on mobile. People are searching for your services while walking through Castle Square or waiting for the train to Cardiff. If your site doesn’t work properly on their phone, they’ll find someone else’s that does.

This is exactly why we build all our sites with WordPress and Bricks builder. Every site is properly responsive from day one, not some afterthought. Those trendy React sites might look impressive, but half the time they’re a nightmare on mobile and the client can never update them.

Test your site on actual phones, not just Chrome’s device simulator. Load speeds matter massively, especially in areas with patchy 4G coverage around Swansea.

3. Optimise for “Near Me” and Local Searches

“Plumber near me Swansea”, “best restaurant Mumbles”, “solicitor Swansea city centre”. These are goldmine keywords that big agencies often ignore because they’re obsessing over high-volume generic terms.

Create location pages for different areas you serve. If you’re based in Swansea but also cover Neath or Port Talbot, make dedicated pages for those areas. Don’t just stuff keywords though, write genuinely useful content about serving those locations.

Everyone’s banging on about AEO and AI these days, but honestly, good SEO is still fundamental. AI just scrapes well-ranking content anyway, so if you’re not ranking now, you won’t benefit from AI search either.

4. Build Trust with Local Social Proof

Swansea’s business community is tight-knit. People ask for recommendations in local Facebook groups, they trust businesses their mates have used. Your website needs to reflect this.

Get proper testimonials from real local customers. “Sarah from Sketty” carries more weight than “S.J. from Wales”. Include photos if customers are happy to, mention specific Swansea locations they’re from.

Case studies work brilliantly too. “How we helped a Swansea restaurant increase bookings by 150%” is much more compelling than generic success stories. Make it real, make it local.

5. Create Content That Serves Your Community

Stop writing generic blog posts that could apply to any business anywhere. Write for Swansea people about Swansea topics. A local accountant could write about business rates in Swansea, changes to Welsh government grants, or tax implications for businesses in enterprise zones.

This approach has worked brilliantly for our Bridgend clients too. Local content gets shared more, ranks better, and brings in qualified leads who actually want to work with a local business.

Answer the questions your customers actually ask. If you’re a beauty salon in Uplands, write about parking options for appointments, what treatments work best for Welsh weather, local skincare concerns.

6. Fast Hosting That Won’t Let You Down

I’ve lost count of Swansea businesses I’ve rescued from GoDaddy disasters. They search for a domain, GoDaddy “reserves” it and tries to upsell them, then locks them into terrible builders that create slow, non-responsive sites.

We host everything on Krystal, a UK-based company that plants a tree for every website hosted. Better for the environment, better for performance, and when there’s an issue, you’re dealing with people in the UK who understand British business needs.

Site speed directly impacts your Google rankings and conversion rates. A slow site will kill your online success faster than almost anything else.

7. Make It Easy for Customers to Contact You

Your contact information should be everywhere: header, footer, contact page, Google Business Profile. Include your Swansea address, local phone number, and make it crystal clear how people can reach you.

Consider adding a contact form that asks relevant questions. If you’re a solicitor, ask about their legal issue upfront. If you’re a tradesperson, ask about their project location and timeline. This helps you qualify leads and respond more helpfully.

Don’t hide behind generic contact forms or make people hunt for your phone number. Swansea businesses succeed by being accessible and approachable.

Bonus Tip: Avoid the £200 Fiverr Trap

When someone tells me they can get a website for £200 on Fiverr, I always ask: then what? They won’t know how to host it properly, the freelancer will charge extra for every tiny change, or worse, take the site down if payment stops.

Don’t cheap out on your business’s most important marketing tool. A proper Swansea business website design needs ongoing support, reliable hosting, and someone who understands local business challenges.

Ready to Transform Your Swansea Business Online?

These strategies work because they’re based on real experience with Welsh businesses, not generic advice that ignores local market realities. Every successful Swansea business website we’ve built follows these principles.

If you’re tired of a website that doesn’t work for your business, or you’re stuck with a DIY disaster that’s costing you customers, let’s have a proper conversation. We provide complete website solutions with hosting, domains, emails, and ongoing support all sorted for one fixed monthly fee.

No surprises, no hidden costs, and minor changes included for free. That’s how we’ve been helping Welsh businesses succeed online for six years.